Privacy Policy

Last Updated: Nov 12, 2018

Rollie ("us", "we", or "our") operates the www.rollie.co website and Rollie iOS App (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Who we share information with

Rollie uses Plaid Inc. (https://plaid.com) to access your financial institutions and receive transaction and balance information. By using the Service, you are also subject to Plaid Inc.’s Privacy Policy (https://plaid.com/legal/).

Information you Provide

When you connect your financial accounts with Rollie, you may provide, through Plaid’s integrated services, login information required by your financial institution to access your account, such as your username and password, answers to challenge questions, or a security token. When providing this information, you give Rollie, and Plaid as its service provider, the authority to act on your behalf to access and transmit your information from the relevant financial institution.

Information collected from your financial institutions

The information we receive from the financial institutions that maintain your financial accounts may vary depending on the specific Plaid services our developers use to power their applications, as well as the information made available by your financial institutions. The types of information we collect from your financial institutions may include, but are not limited to:

  • Account information, including financial institution name, account name, account type, and account and routing number;
  • Information about an account balance, including current and available balance;
  • Information about credit accounts, including statement due dates and balances owed, payment amounts and dates, transaction history, and interest;
  • Information about loan accounts, including due dates, balances, payment amounts and dates, interest, loan type, payment plan, and term;
  • Information about the account owner(s), including name, email address, phone number, and address information.
  • Information about account transactions, including amount, date, type, and a description of the transaction.

The data may include information from all your sub-accounts (e.g., checking, savings, and credit card) accessible through a single set of account credentials, even if only a single sub-account is designated by you.

Information received from your devices.

When you use your device to connect to our services through the Service, we receive information about that device, including IP address, hardware model, operating system, and other technical information about the device. We may also use cookies or similar tracking technologies to collect usage statistics and to help us improve our services.

Website Analytics

Our Service uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. Google Analytics collects and shares your IP address, general location, information about your browser and device, the site from which you come, and the links followed when leaving our site. We use these reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you agree to the collection of this information.

How we use your information

We use the information we collect to operate, and improve the Services and to develop new services. More specifically, we use your information:

  • To operate, provide, and maintain our services;
  • To improve, enhance, modify, add to, and further develop our services;
  • To develop new services;
  • To provide customer support, including to help respond to your inquiries related to our service;
  • For any other purpose with your consent.

How we share and store your information

We take deliberate steps designed to protect end user information in our possession. These steps include, but are not limited to, maintaining information security controls such as data encryption, firewalls, logical and physical access controls, and continuous monitoring. These controls are regularly evaluated for effectiveness against industry-standards internally and by independent security auditors.

We do not sell or rent end user information to marketers or other third parties. But we do share end user information with third parties as described in this Policy. For example, we share your information with Plaid Inc. (www.plaid.com) to access your financial institutions and receive transaction and balance information. We may also share your information:

  • With your consent;
  • If we believe in good faith that disclosure is appropriate to comply with applicable law, regulation, or legal process (such as a court order or subpoena);
  • In connection with a change in ownership or control of all or a part of our business (such as a merger, acquisition, reorganization, or bankruptcy);
  • Between and among Rollie and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; or
  • As we believe reasonably appropriate to protect the rights, privacy, safety, or property of you or Rollie.

We may collect, use, and share information we collect in an aggregated or de-identified manner (that does not identify you personally) for any purpose permitted under applicable law. This includes creating or using aggregated or de-identified data based on the collected information to develop new services and to facilitate research.

We retain information we collect about you for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted under applicable law, regulation, or contract. As permitted under applicable law, even after you stop using an application or terminate your account we may still retain your information (for example, if there is residual information within our databases or systems); however, your information will only be used and shared as required by law or in accordance with this Policy.

Changes to this Statement

We may change this Privacy Statement periodically. If we make changes, we will notify you by updating the effective date at the top of the Statement. We may also provide notice of any changes through other means, such as placing a notice on our homepage or sending you an email. We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our data practices and the choices available to you.

Contact

If you have any questions about this Privacy Statement, please contact us at: support@rollie.co